Privacy Policy

1. What we collect

Account data

• Your email address (for login, account recovery, billing, and report delivery).
• Your name (optional — used to personalize reports).
• Hashed password OR SSO token (Google / Microsoft), depending on sign-in method.
• Billing info (handled by our payment processor Stripe — we never see your full card number).

LinkedIn data

Collected via our Chrome extension, running in your browser on your LinkedIn session:

• Profile metrics: Connections count, profile views, search appearances, invitations, SSI, SSI Industry / Network percentile.
• Company page metrics (if you're the admin): followers, unique visitors, search appearances, new followers, post impressions, custom clicks.
• No posts, messages, or connection names are transmitted to our servers. Only numeric aggregates.

Technical data

• IP address (anonymized after 30 days).
• Browser user-agent string, viewport size (for responsive layouts).
• Aggregated usage events (pages visited, features used) for product improvement.

2. What we do NOT collect

• Your LinkedIn password — we never see it.
• Your connection list, messages, or posts.
• Cross-site tracking. We don't use third-party ad networks or tracking pixels.
• Data to train AI models. Your data is yours.

3. How we use your data

• Provide the service: show you charts, compute trends, generate reports, deliver them by email.
• AI insights: generated locally from YOUR data only, not by sending your data to third-party LLM APIs. The commentary you see on each metric is written by us based on known patterns in LinkedIn analytics.
• Customer support: to respond when you email us.
• Product improvement: aggregated, anonymized usage data helps us decide what to build next.
• Billing: process payments through Stripe.

4. Who we share with

We share data only with essential service providers, bound by data-processing agreements:

• Cloudflare — hosting, CDN, edge delivery.
• Stripe — payment processing.
• CookieVerify — LinkedIn session cookie validation.
• Gmail / SendGrid — transactional email (reports, receipts).

We do NOT share, sell, or rent your data to advertisers, data brokers, or "AI training partners."

5. Data retention

• While your account is active: data is kept as long as needed to run the service.
• If you cancel: data is retained for 30 days, then permanently deleted.
• Legal / tax records (invoices): retained for 7 years as required by law.

6. Your rights (GDPR + CCPA)

You have the right to:

• Access everything we have about you (export as CSV or JSON from Import / Export).
• Correct any inaccurate data (email privacy@linalysis.net).
• Delete your account and all associated data (from Account → Delete account).
• Object to or restrict processing.
• Withdraw consent at any time by uninstalling the Chrome extension.
• Lodge a complaint with your data-protection authority (e.g., CNIL, ICO, state AG).

7. Security

• All data in transit is encrypted with TLS 1.3.
• Data at rest is encrypted with AES-256.
• We enforce 2-factor authentication for all admin access.
• We use least-privilege access controls and audit all internal data queries.
• If a breach occurs, we'll notify affected users within 72 hours.

8. International transfers

Our primary data center is in the United States. If you're in the EU/UK, transfers occur under Standard Contractual Clauses (SCCs). You can request additional safeguards via privacy@linalysis.net.

9. Cookies

See our separate Cookie Policy.

10. Children

Linalysis is not intended for anyone under 18. We don't knowingly collect data from minors. If you believe we have, contact us and we'll delete it immediately.

11. Changes to this policy

We'll email you at least 30 days before any material change. Minor edits (typos, formatting) are made without notice.

12. Contact

Privacy questions: privacy@linalysis.net